FAQ

We install all leading brands and types of heating and cooling systems, at the highest standards of workmanship and service.

Our Technicians ensure that our installation, ductwork, fittings and components all comply with the requirements of the latest Australian Building Codes. In all that we do, we always add a personal touch, making sure that our individual homeowners are completely satisfied with our work.

How does an Evaporative Cooling system work?

Fresh air from outside is drawn into the home through the cooler located on the roof. The cooler has a water supply that wets four pads, the air is then drawn through resulting in the air being cooled through the process of evaporation. As an example , If you wet your finger and then blow on it you will feel the cooling effect of evaporative cooling.

This system is very effective in dry climates. The efficiency drops off as the humidity increases. We offer evaporative cooling services across Melbourne and Victoria.

Does an Evaporative Cooling system use much water?

The amount of water being used is in direct relation to the outdoor humidity level. If it is a hot dry day the unit will use more water through evaporation. The water usage is minimal and you will not notice the impact of using an evaporative system during the summer period.

How much electricity does an Evaporative Cooler use?

The use of electricity is very low as it only drives a fan and a very small water pump.

Can we add zoning to an evaporative cooling system?

There is no zoning option on the evaporative cooler. However a simple method that is very effective is to control the air by slightly opening windows in the room you want the air. The evaporative system slightly pressurizes the home therefore an open window immediately directs the air to that area.

What information should I have ready before seeking a quote?

In an ideal situation a house plan with accurate room dimensions is all your consultant will need to provide an accurate quotation. In some cases this is not possible and a site visit is required to draw up a floor plan and take measurements.

Will an evaporative cooler be able to keep my house cool throughout an extreme summer period?

It will cool your house on most days however when there is high humidity the evaporative system does not work as effectively. A refrigerated system will provide cooling throughout extreme heats as it is not impacted by humidity levels.

How does a Refrigerated Air Conditioner work?

This is the most effective form of cooling. The process is to transfer heat. Heat is absorbed into a refrigerant gas and dispersed in another area. In summer the heat in your home is collected by the refrigerant in the indoor Fan Coil Unit and dispersed outside through the condenser unit. The same basic principle as your refrigerator in the kitchen.

In winter a reverse cycle system can reverse this process very efficiently giving you heating inside the home.

What size air conditioning cooling system do I need?

This is determined by doing a heat load calculation on your specific home by our design team. We then recommend a correctly sized unit to cool or heat your home.

What is a split system?

A split system is a unit that can heat or cool a room/area not the whole property, it is generally wall mounted.

Can I have the windows and doors open with a refrigerated cooling system?

For a refrigerated system this is not recommended, however if you have an evaporative cooler installed then it is a requirement to have the windows and or doors open for operation.

Are there ways to reduce my energy consumption while running the unit?

Yes, home insulation, window coverings, open doors and windows as well as the set point, all effect the running costs considerably. e.g. for every 1 deg temp difference should result in approx 6% in running costs.

How does gas ducted heating compare to other central heating systems?

Gas heating can be cheaper to run in Melbourne however with Heat Pump technology, and sensible zoning, reverse cycle systems can be as cheap or cheaper to run. Get all the facts from our sales people.

Can I operate my ducted heating and cooler from the one controller?

Yes, depending on the brand and model number of your units there are some that require 2 controllers but majority can be run off the one controller.

Where is the gas heater installed?

Depending on whether your house has been built on a slab or on stumps, the heater can either be installed in the ceiling space, under the floor or external to the house with only the ducts running underneath the property.

Is Gas ducted heating suitable for people with allergies?

Yes you may require additional filtration to assist in managing dust etc but generally they will be suitable.

We have bought our own Air Conditioning unit, are you able to install it?

Our business is based on a supply and install. We do not provide an installation only service.

How do you accept payments?

 

Cheque, cash, direct deposit or credit cards (both MasterCard and visa) Extended terms can be arranged to approved applicants.

 

Custom cooling solutions

Every home is different and requires an air conditioning system that suits your layout and lifestyle. Find out more about our custom cooling systems, from ducted solutions to split systems.
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Custom heating solutions

Staycool has the expertise to keep your home cozy and comfortable through the chilliest of Melbourne winters. Learn about your different options for keeping your home warm, including hydronic heating, ducted solutions and split systems.
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